Talk to Our Team

Contact SHINEVAST

Tell us about your project and a member of our design team will reply within one business day. For urgent matters, call our desk or write to us directly. Every enquiry is answered by a person, never by a queue, and no question is too small to ask.

Office and Contact Details

Our team works from Hong Kong and serves clients in every time zone. Choose whichever channel is easiest for you, and we will take it from there. Whether you need a single system designed or a whole estate integrated, the first step is always the same: a conversation with a person who understands the work.

Registered Office DE JIN IMPORT AND EXPORT CO., LIMITED
Rm 04-05, 16/F, THE BROADWAY, 54-62 LOCKHART RD, Lai Chi Kok, Hong Kong (HK)
Phone +19706067849
Business Hours Monday to Friday, 9:00 AM to 6:00 PM Hong Kong time.
Global clients are served through our 24-7 support desk.
Response Time Every message is answered within one business day, and urgent calls are handled the same day. You will always speak with the engineer or analyst who will actually work on your project.

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Frequently Asked Questions

We respond to every enquiry within one business day. Urgent matters can be raised by phone at +19706067849, and our support desk is available around the clock for clients on a managed care plan.

Yes. We serve clients around the world and are experienced with cross-border projects, international time zones, and remote delivery. Most engagements are run remotely, and we schedule calls to fit your working hours.

Cost depends on scope. We prepare a fixed, itemised proposal before any work begins, so there are no surprises. Smaller projects can start within weeks, while larger programmes are planned in phases with clear milestones.